Substitution Policy

We take great pride in using the freshest seasonal flowers and high-quality gift items to create each arrangement and gift set with care and artistry. While we always strive to match the design and overall aesthetic of the product as shown, occasional substitutions may be necessary due to seasonal availability or supply.

For floral arrangements, substitutions will always be made with blooms of equal or greater value, while maintaining the original style, color palette, and mood.

For gift sets, we may replace unavailable items with similar alternatives of equal or higher quality to ensure a beautiful and complete presentation.

If you have specific preferences or non-negotiable elements you’d like us to preserve, please let us know when placing your order — we’ll do our very best to accommodate your request.

Thank you for trusting us to deliver meaningful and memorable experiences.